In order to deliver on our promise of exceedingly personal service and ensure prompt delivery of your fabulous order, we guarantee to process all in stock items within 3 business days.
Free Standard Shipping – Your order will take 3-7 business days to arrive once leaving our warehouse.
Priority Shipping $9.99 – Your Order will take 1-3 business days to arrive once leaving our warehouse.
Please note we do not ship on weekends and holidays.
Custom order and backorder items may take additional time to process.
If you place an order for an item that is not available for immediate shipment, it will be backordered. You will be informed if an item is backordered when you add it to your basket or within ten days of placing your order. You will also be given an approximate date of shipment.
In the event that a backordered item is part of your order, we reserve the right to cancel the item or ship your order in multiple packages. If you would like to cancel a backordered item, please email us at HauteShopCo@gmail.com
Please email us if you need an item by a certain date or if you are unsure which shipping option to choose HauteShopCo@gmail.com. Thank You!
RETURNS and EXCHANGES
If you’re not absolutely happy with your purchase, you can return your item(s) for a refund or exchange within 14 days of the date your package date delivery. Merchandise must be unworn with tags attached to be eligible for exchange or refund. Please include original invoice with return. To start an exchange or return please email HauteShopCo@gmail.com with your invoice number and a return postage slip will be emailed to you.